Last Updated: February 26, 2026
CraveBoxo is a restaurant listing and direct ordering platform.
CraveBoxo does not prepare food, process payments, or hold customer funds. All payments are made directly between the customer and the restaurant.
When you place an order through CraveBoxo:
• Your payment is made directly to the restaurant.
• CraveBoxo does not receive, store, or control customer funds.
• CraveBoxo does not act as a payment intermediary.
All refund requests must be directed to the restaurant from which the order was placed.
The restaurant is solely responsible for:
• Order preparation
• Food quality
• Delivery (if applicable)
• Cancellations
• Refund decisions
CraveBoxo does not issue refunds and does not mediate refund disputes between customers and restaurants.
If you experience issues with your order, you should:
Contact the restaurant directly using the contact details provided.
Coordinate resolution with the restaurant.
CraveBoxo may assist in forwarding concerns to the restaurant but does not guarantee refund approval.
To the fullest extent permitted by law, CraveBoxo shall not be liable for:
• Food quality issues
• Delivery delays
• Incorrect orders
• Pricing errors
• Refund denials
• Financial losses arising from restaurant decisions
All such matters are the responsibility of the restaurant.
CraveBoxo functions solely as a technology provider facilitating order transmission between customers and restaurants.
We are not a party to the transaction between customer and restaurant.
